KFH Takaful is a Closed Joint-Stock Insurance Company established in 2007. The work in KFH Takaful revolves around providing comprehensive, innovative and law-compliant insurance services by examining customer needs and working to provide the best services through multiple distribution channels that serve customers on a large scale.
KFH Takaful Case Study
Insurance
Client Background
Business Needs
- The Client wanted a platform for Kuwaiti people who would buy policies individually or in a group.
- The Client wanted to show case its policies, services & offers on their site so that user would choose the policy type and purchase via online payment gateway.
- Also, agent panel was required to request users to buy policies through them.
Business Solution
- Intigate successfully developed web and mobile application for users to purchase policies individually or with family for any of the five different categories (Travel, Home, Marine Hull, Domestic, and Car) by paying online via KNet & Visa payment gateway.
- An Agent panel was built through which users can purchase policies and pay directly to agent instead of paying online and they can receive certificates from agent.
- For creating & managing agents and handling users’ activities Intigate developed an Admin account. Admin creates services, offers, other pages content like Terms & Conditions, Privacy Policy etc.
Technologies Used
KFH Takaful Screen 1
KFH Takaful Screen 2
KFH Takaful Screen 3
KFH Takaful Screen 4
Business Impact
- Enhanced efficiency– The application allows users to purchase a policy from anywhere and they can view the regular status report.
- Improved productivity – Application helps in improving customer services, manage numerous client profiles & generate a database of clients.
- Easy data management – The application provides a large set of accurate data & delivers superior information.
- User friendly –The application saves a considerable amount of time & resources as every activity is performed online conveniently.